Safe Space Salon

All cancellations within 72 hours of your appointment must be made directly through Safe Space Salon via phone call, text message to Panduh Kat or the salon, or email at safespacesalon@gmail.com. Cancellations made on a Sunday or Monday must be sent via email. We do not accept cancellations through social media. If you cancel your appointment online, you will receive a confirmation email. If you do not receive this email, your cancellation was not successful, and your appointment remains scheduled. Late Cancellation/Reschedules & No-Show Fees: • Within 72 hours: Deposit is forfeited • Within 48 hours: 75% of the total service cost • Within 24 hours & no-call/no-shows: 100% of the total service cost. Due to the needs of our small business, no exceptions whatsoever can be made to this policy at this time. No Shows: We understand that life is unpredictable & things beyond our control can upend our plans. With that said- in order to maintain fairness of scheduling opportunities to our client base as a whole & with our stylists' limited time in mind, this is our policy: After 2 consecutive no-shows, or 3 no-shows total, we will unfortunately no longer be able to continue working with you as a client. We appreciate your understanding on this matter; ideally, we would like to keep working with you if we're a good fit & don't want to have to stop seeing you! Health & Hygiene Policy: Please consider recent developments with the flu and COVID-19. If you are certain or it is likely that you may be sick with a communicable illness, please do not show up for your appointment, otherwise you will be asked to leave, for the sake of the health of our staff and other clients. The policy does still apply in this case. We also ask that you arrive with clean (within two days), dry hair and that you have showered recently before your appointment.